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If your tracking information indicates that your package has been delivered, but you cannot locate it, please follow these steps:
1. Verify the Shipping Address:
  - Ensure that the address provided during checkout is correct.
2. Check for Delivery Notices:
  - Look for any notices of attempted delivery or information on where the package was left.
3. Inspect the Delivery Location:
  - Examine all areas around your residence where the package might have been placed, including porches, garages, and back doors.
4. Consult with Neighbors:
  - Inquire if the package was mistakenly delivered to them or if they accepted it on your behalf.
5. Contact the Carrier:
  - Reach out to the shipping carrier to obtain additional details about the delivery.
6. Allow for Additional Time:
  - Occasionally, packages are marked as delivered prematurely. Wait 24 hours to see if the package arrives.
If, after completing these steps, you are still unable to locate your package, please submit a ticket through our Contact Form. Provide your order number and a summary of the actions you've taken. Our team will respond within 48 hours to assist you further.
1. Please call your local post office for assistance. Please check our Carrier Contact Information.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.