I want my purchase to be refunded.

We understand that you may wish to request a refund for your order. Our Product Research Team has dedicated significant time to selecting products that we believe our customers will appreciate, focusing on items that are in demand, trending, or considered hot items.

Refund Eligibility:

Due to the nature of our products and the effort involved in sourcing them, we have specific criteria for refund eligibility. Please review our detailed refund policy to determine if your order qualifies for a refund.

How to Request a Refund:

1. Contact Our Support Team:

   • Submit a ticket through our Contact Form.
   • Provide your order number and a detailed explanation of the reason for your refund request.

2. Await Response:

   • Our team will review your request and respond within 48 hours with further instructions or information.

Items Not Received After 30 Days

1. Items not received after 30 days [excluding shipments that are showing delivered on the carrier's website, e.g., showing delivered in USPS or Canada Post] is eligible for a free replacement.
   1. A replacement order, with the same shipping speed that was used on your original item, will be created.
2. If the delivery status of your tracking number is showing "delivered", please contact your local post office. Here's a list of our most common carriers.
   1. Please click here to know what tracking number should I give to my local post office.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.