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We apologize for any inconvenience caused by not receiving all the items in your order. To resolve this issue promptly, please follow these steps:
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Check the Shipping Confirmation Email:
- Review the email to determine if any items were shipped separately. Sometimes, items are sent in multiple packages due to availability or warehouse locations.
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Inspect the Package:
- Examine the packaging for any signs of tampering or damage that could indicate missing items.
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Contact Our Support Team:
- If you have confirmed that items are missing, please submit a ticket through our Contact Form.
- Include your order number and a detailed description of the missing items.
Our team will review your submission and respond within 48 hours to assist you further. We may request additional information or provide instructions on the next steps to ensure you receive all your ordered items.
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WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.